All Courses:

Please note that certification is released upon full payment of the course.

Onsite Courses: (Where we come to your venue)

Cancellation:

  • You may cancel the course at any time up to 24 hours before the course start time without penalty.
  • If you cancel the course within 24 hours of the course start time the full course price is payable.

Open Courses: (Where you attend one of our courses at Barbican or Chelmsford)

Cancellation:

Delegates who are unable to attend may substitute another member of staff at any time.

Should delegates cancel or postpone the following charges apply:-

7 days or more prior to the course date – no fee

Less than 7 days prior to the course start date – full course fee is payable. (We have already paid for you place on the course with food and drinks and we haven’t enough time to resell your place).